“AI is reshaping roles and career pathways, accelerating trajectories. We aim to empower a workforce ready to accompany our clients’ transformation in the AI era”
Karine Brunet - In recent years, especially lately, the Group has been a catalyst for enterprise-wide AI adoption. We’ve integrated AI into our entire portfolio and our delivery activities, prioritizing AI with high business impact that can be deployed with a secure, scaled approach.
In delivery, we’re redesigning the software development cycle, while organizing our teams in cross-functional pods, augmented by additional profiles such as product owners and Gen AI specialists. In parallel, we are leveraging AI and Agentic technology and developing a governance framework that enables us to measure the robustness of the technology as well as its compliance with regulatory frameworks. In-house, we’ve created AI agents for all our teams, enabling them to use Capgemini information systems better and to share that knowledge more effectively.
A. L. - Leaders set a clear, aligned AI vision and act as role models for responsible, ethical use of AI. They ensure transparency, fairness, and inclusion, while fostering psychological safety and continuous learning. Managers translate strategy into execution: reorganizing workflows, integrating AI tools into daily work, and supporting teams through change. Both managers and leaders must accompany AI adoption, develop AI-relevant skills, and ensure secure, equitable access to AI tools. This is why, in 2025, we embedded AI into the learning pathways of all our leaders and managers. Above all, their role is to preserve human judgment and trust, ensuring AI augments, rather than replaces human value.
K. B. - To unlock the full potential of AI at scale, one of the main challenges for companies is to reimagine their business from operations to innovation and create human-AI chemistry. We are convinced that the quality of collaboration between humans and AI is shaped by three core elements: clearly defined roles and responsibilities, well-designed interactions, and strong alignment with legal and ethical standards to build reliability over time. Just as team chemistry drives human performance, human-AI chemistry will shape how deeply AI can integrate into the enterprise. We believe that businesses will thrive by fostering human-AI interaction and making AI performance real.
“To unlock the full potential of AI at scale, one of the main challenges for companies is to reimagine their business from operations to innovation and create human-AI chemistry”
