Karine Brunet
Chief Operations & Delivery Officer, Capgemini
Anne Lebel
Chief Human Resources & Ethics Officer, Capgemini
“We are embedding AI into everything we do”
- To learn how AI is reshaping talent strategy and operations at Capgemini, we spoke to Anne Lebel, Chief Human Resources & Ethics Officer, and Karine Brunet, Chief Operations & Delivery Officer.
How is AI reshaping the talent strategy, and what does it mean for Capgemini employees?
Anne Lebel - AI is transforming how we think about talent, the skills we prioritize, and how we help people grow. AI-upskilling is essential; through dedicated campuses, 310,000 employees have been trained in Generative AI and 194,000 in Agentic AI - not including our new colleagues from WNS. AI is also changing how we learn, with experimentation becoming even more important. Technical, industry, and AI capabilities must be combined with human skills like critical thinking, problem-solving, emotional intelligence, and collaboration. Increasingly in demand, these must be integrated into our workforce strategy. AI is reshaping roles and career pathways, accelerating trajectories. We have placed people development at the heart of the employee experience, redesigning the full hire-to-retire journey to better meet our people’s needs. We aim to empower a workforce ready to accompany our clients’ transformation in the AI era.