2025 Integrated Annual Report

Driving smart and secure telecom growth

Telecommunications, media, and entertainment

Driving smart and secure telecom growth

- Telecom power the digital economy, and while investment continues to rise, growth has been a challenge. Capgemini helps unlock growth while improving operations and customer experience.

Enhancing growth beyond connectivity

The telecom industry stands at a critical point. New digital entrants, evolving business models and market dynamics are pushing service providers to look beyond traditional connectivity for growth. Meanwhile, demand accelerates for quality digital experiences. The industry must modernize complex technology estates, strengthen security, and respond to regulatory and sustainability expectations. Capgemini helps telecom clients address such challenges, combining engineering expertise, leadership in data and AI, and a strong ecosystem of technology partners. Such capabilities enable clients to rethink their role in the digital economy by supporting experience-led services, creating differentiated offerings, improving resilience and driving sustainable growth.

From network transformation to actionable intelligence

Modern, efficient networks are the foundation for new digital services and revenue streams. Particularly as media-rich applications, cloud-based production platforms and personalized content place new demands on network performance and intelligence. Capgemini supports clients in transforming their networks into agile platforms, reducing complexity, improving performance, and maximizing returns on past transformation investments. By turning vast data assets into actionable intelligence, we enable clients to optimize operations, understand audiences and customers, and embed intelligence across network and business layers, including content delivery.

Reimagining telecom for long-term impact

Alongside our partners, Capgemini supports clients in rethinking both business and operating models. Aligning digital transformation with governance, cybersecurity, and regulatory compliance, Capgemini helps build resilient operations, unlock growth opportunities and support collaboration across telecom, media, and entertainment value chains. This enables clients to focus on long-term leadership in an increasingly complex and competitive digital landscape.