2024 Integrated Annual Report

Unleashing human energy

At Capgemini, we believe technology’s transformative power should benefit all. This commitment to sustainability, inclusion, equal opportunities, and digital skills for all is encapsulated in our purpose: “Unleashing human energy through technology for an inclusive and sustainable future.” This guides our operations and reflects our commitment to using technology ethically to serve humanity.

Our seven values at the heart of our identity

Capgemini’s founder Serge Kampf was deeply convinced that strong values and sound ethics are the essential foundation for a sustainable business. Our seven values-Freedom, Trust, Team Spirit, Honesty, Boldness, Modesty, and Fun-define our character and guide our actions. While Capgemini evolves, these values remain steadfast, reminding us of our core identity. Profoundly entrepreneurial, Capgemini’s culture cherishes and encourages freedom and individual initiatives.

Ethics and human rights

Our ethics initiatives actively nurture our ethical culture, creating and maintaining awareness among employees to help them make decisions aligned with our values. Our initiatives inspire open dialogue, reflection, and a commitment to doing what’s right. They are supported by the following main pillars:

• Ethics guidelines: Our Code of Business Ethics translates our values into ethical principles and expected behaviors. Additional Group ethics guidelines provide more detailed information on specific topics such as the management of conflicts of interest, and our Code of Ethics for AI sets out guidelines for the ethical and human-centric design and delivery of AI solutions.
• Human rights at Capgemini: Freedom and Trust, two of Capgemini’s core values, underpin the Universal Declaration of Human Rights and reinforce Capgemini’s natural inclination to unwavering respect for human rights. To protect and promote the respect for human rights across our Group, we continuously deploy key actions including training, raising awareness, human rights assessments, and due diligence across our value chain.
• Training and Communications: Ethics@Capgemini, our annual ethics training program, includes key ethics topics such as Human Rights, allowing employees to practice how to handle tricky ethical situations.
• Active listening, through EthicsPulse: All employees receive the opportunity to share their feedback related to our values and ethical culture. Insights from the Pulse survey results contribute to the Ethics action plan.
• SpeakUp Helpline-alerts and investigations: SpeakUp, our ethics helpline, is a commitment to listen, maintain confidentiality and protect reporters from any form of retaliation. It is a web and phone-based ethics reporting, incident management and advisory tool, hosted by an independent service provider, managed by our Group Ethics Office, and supported by our global network of General Counsels-Ethics & Compliance Officers, and SpeakUp investigators.

Recognized for our commitment to ethics

As one of the World’s Most Ethical Companies®, we take the time to talk about ethics together. We regularly ask for employee feedback, empowering our team members to enrich our understanding, and further strengthen our ethical culture.