Portfolio offers
A world-class offer portfolio
- We are helping our clients succeed today-transforming to stay ahead of the curve and shape the future of business. Our portfolio of offers is designed to bring value propositions to clients, including transformation, solutions, and operations delivering tangible business and operational outcomes. We leverage our mastery of ever changing technologies, and our deep understanding of industries and of our clients’ most pressing business challenges to develop our packaged offers by industry and for all C-suite executives. To deliver tangible outcomes, we contextualize our packaged solutions to the specific needs of each client.
This diagram represents Capgemini’s integrated services and industry-focused operating model. It illustrates how core business areas, technologies, and sectors interconnect to deliver value to clients.
Core Business Domains:
- Customer First
- Intelligent Industry
- Enterprise Management
Enabling Technologies:
- Data & AI
- Cloud
- Cybersecurity
- Sustainability
Functional Capabilities:
- Strategy & Transformation
- Applications & Technology
- Engineering
- Operations
Industry Sectors:
- Financial Services
- Manufacturing
- Public Sector
- Telecommunications, Media & Technology
- Services
- Consumer Goods & Retail
- Energy & Utilities
Customer First
Customers are drawn to sustainable brands that show purpose and innovation. We transform the experience that our clients deliver to their customers, including the value of their products and services and the quality of each customer interaction. We design experiences that touch hearts and move markets. We design and manage omnichannel customer journeys and experiences, and we deploy data-driven solutions and operations for Chief Marketing Officers, Chief Sales & Services Officers, Chief Digital Officers, and Chief Revenue Officers. When a new market entrant or shifting demand threatens a company’s core business, no amount of investing in the customer experience will work unless the company reinvents its value proposition. That is the promise behind our continuous business reinvention offer.
Intelligent Industry
The future of industries is intelligent, driven by the unprecedented, simultaneous rise of digital, data & AI, cloud and engineering technologies, with new materials, nanotechnologies, biotechnologies, and quantum computing. We create opportunities for Chief Product Officers and Chief Engineering Officers to address their customers’ new requirements for software products and intelligent connected products. We design and transform operating models, solutions, and operations for Chief Manufacturing Officers, Chief Supply Chain Officers, and Heads of Operations. This gives them more agility, efficiency, and resiliency, and the ability to deliver an improved customer experience with a lower carbon footprint.
Enterprise Management
Competition is growing. Technology is advancing. Sustainability is moving up on the agenda. It has never been more important to adapt a company’s foundations for end-to-end operations. We help Chief Information Officers, Chief Operating Officers, Chief Human Resources Officers, and other functions to transform their processes and teams, deploy new core solutions and sustainable operations to run their companies with greater agility and operational efficiency, and offer a seamless, personalized experience to employees. Enabled by industry-specific blueprints, we deploy new core systems to support the transformation of the front end (Customer First) as well as the R&D, supply chain, manufacturing, and service operations (Intelligent Industry).