2024 Integrated Annual Report

37th America’s Cup

What defines excellence in delivery and shared success?

R. G. - Excellence isn’t agreeing on a compromise. It’s pushing the limits of what’s possible. This is our mindset, which is why our clients choose us, trust us, and keep on engaging with us. We think beyond qualification and resources. Instead, we create an entrepreneurial link, synchronizing our clients’ success with our own so we are empowered to stand up and say what is best for our clients, not just what they want to hear. We ensure excellence by leveraging our mastery of cutting-edge technologies, our broad industry expertise, and the intimacy we have built with clients. They see us as reliable and committed to their success. When we engage, we engage fully, and that makes us stand out. We are not there merely in an advisory capacity. We are there to create scalable, secure, trusted, and user-adopted solutions. This focus is reflected in the flexibility and transparency of our pricing model. Our contracts and even some of our fees are contingent on the delivery of concrete business benefits for our clients, which means we have skin in the game. We succeed only if our clients succeed-we’re working that closely.

What part does innovation play in building client value?

R. G. - Given the speed of evolution both to our clients’ needs and the business landscape, our services must be just as dynamic. Innovation is baked into our structure and offer-and this is what makes a difference. Our R&D capabilities give us the edge in delivering pioneering solutions to support our clients. Whether it’s scientific, technical, or related to their business itself-we help our clients make innovation a reality.

Innovation is happening right now wherever industries are converging. To seize the potential, you need strong voices and bold brands prepared to break stereotypes and look beyond status quo solutions. Ultimately, the true testament to the value we create for our clients is found in their success and their ability to pioneer new approaches within their industries, cascading value throughout their ecosystems.