2024 Integrated Annual Report

What do you mean by client value and how is it the foundation for Capgemini’s success?

Roshan Gya - At Capgemini, we help clients get the future they want. We go beyond transactional interactions to co-create value with them, fully embedded in their ecosystem, building long-lasting relationships. We are their trusted business and technology transformation partners, and we are obsessed with delivering tangible business outcomes to them. We do this by unlocking new technologies such as data, AI, and cloud, enabling them to transform at scale, ignite the new, and anticipate what’s next, while seeing beyond the hype.

This is made possible thanks to the breadth of our end-to-end services in Strategy and Transformation, Application and Tech, Engineering, and Operations. After all we can support our clients, their employees, and their customers to make them grow in a profitable and sustainable way.

How do you ensure an in- depth understanding of client challenges and objectives?

R. G. - We invest heavily in knowing our clients inside and out-their priorities, challenges, and aspirations. We conduct thorough research, so we can observe the way they work and their processes. We also recruit strong talent with experience in our clients’ industries, blending them with teams skilled in business strategy, technology, digital, and engineering to create highly tailored value propositions. With this breadth of knowledge, we can think beyond conventional strategies, anticipating the impact of mega trends and short-term crises. In a fast-moving context where our clients no longer work to a simple three-year plan, we identify a guiding light-a “North Star”-and synchronize client objectives to it.