/ Next is now
- As a business and technology transformation partner for our clients, we leverage data and AI to create new ways to work, interact and operate, driving efficiency and innovation at scale. We believe AI’s transformative power can be harnessed ethically to accelerate the transformation to a more digital and sustainable world.
Agentic AI-intelligent systems that autonomously perceive, reason, and act-represents a transformative advancement in artificial intelligence. They are goal oriented, context and language aware, adaptable, proactive and reactive, thus equipping Agentic AI to operate autonomously while responding to dynamic environments. The risks associated with autonomous behaviors are mitigated by guardrails and monitoring. In healthcare, Agentic AI can facilitate automated patient monitoring and diagnosis. In education, it may personalize learning experiences by adapting to individual student needs. In finance, it can optimize risk assessment and fraud detection. By integrating Agentic AI, Capgemini is able to help clients drive innovation, improve operational efficiency, and foster more responsive service delivery across sectors.
In parallel with the progress of Large Language Models, demand for smaller, cost-efficient, specialized AI solutions grows. These can operate on limited processing systems, such as edge devices, and find current applications in finance, healthcare, and customer service, among other sectors. In 2024, we signed a new partnership with Mistral AI to accelerate the evolution towards more accessible, versatile, and cost-effective generative AI implementation at scale.
Tech convergence is increasingly recognized as essential for organizational success, with over 76% of leaders prioritizing it as an investment for 2025, according to a Capgemini report. AI is the cornerstone of that convergence, acting as a catalyst that enhances synergies between technologies to create business impact:
