2023 Integrated Annual Report

Our business model

BUSINESS MODEL

OUR BUSINESS MODEL

OUR PURPOSE “UNLEASHING HUMAN ENERGY THROUGH

OUR RESOURCES

HUMAN
  • 340,000 talented employees in more than 50 countries
  • An average age of 33.9 within the Group
  • A broad diversity of profiles and expertise
INDUSTRIAL
  • Recognized industrial and technology know-how
  • Management of complex projects
  • 15 security operations centers
  • 73 delivery centers
INTELLECTUAL
  • Continuous investment in R&D
  • The multi-award-winning Capgemini Research Institute
  • Technovision, a report to help decode and deploy relevant technology evolutions
  • Strategic partnerships with technology and business leaders
  • Alliances with universities, schools, research centers,
  • Capgemini, an internationally recognized brand
FINANCIAL
  • A strong balance sheet, with a total equity of €10.5 bn
  • €1,963 million organic free cash flow generation
  • Credit rating attributed by the rating agency Standard & Poor’s: “BBB+ with stable outlook”

The Group has developed specific policies to access and leverage these resources and these are fully embedded in our internal controls and risk management systems.

OUR CLIENT-ORIENTED STRENGTHS

PEOPLE & ORGANIZATION
PASSIONATE, COMMITTED & SKILLED TALENTS
  • Seven core values
  • A bold entrepreneurial spirit
  • Ethical culture as a guide
  • A dynamic evolving skills pipeline, filled internally and externally by an agile talent marketplace and expanded talent pools
  • Tailored world-class learnings and customized employee experiences to continuously develop tomorrow’s skills
  • Specific programs to build holistic leadership capabilities
  • An inclusive and flexible work environment
AN AGILE ORGANIZATION
  • Global delivery model supported by multiple hubs, the largest one being in India
  • Proven expertise in the allocation of talents and skillsets
  • Global Quality Management System
  • 99% of Capgemini employees have access to our flexible work policy
  • Global Cybersecurity Governance and Management System
ENHANCED CAPABILITIES

We help clients by applying capabilities in:

  • Strategy & Transformation
  • Applications & Technology
  • Engineering
  • Operations
A GLOBAL ECOSYSTEM OF RESEARCH AND INNOVATION

Our research and innovation ecosystem leverage:

  • in-house resources (labs, centers of excellence and creative studios);
  • our Applied Innovation Exchange centers (AIE) to co-innovate with our clients;
  • and a network of start-ups or joint ventures with industry and industry leaders.

Capgemini Ventures, part of our open innovation strategy, also aims at co-creating and delivering value with startups, clients, and tech partners.

SAFE AND SUSTAINABLE BY DESIGN
CYBERSECURITY & DATA PROTECTION

Cybersecurity provides the Group and its clients a complete portfolio of specialized services in governance, protection, detection, and response to cyberattacks, with the aim of safeguarding on premise as well as cloud computing, connected objects, and industrial systems. Personal data entrusted by its clients, employees and other stakeholders are protected by Capgemini by design, and in accordance with applicable regulations.

A COMMITTED CORPORATE SUSTAINABILITY

ESG is embedded in our corporate strategy with a focus on eight priorities that have significant positive impact on our business, our stakeholders, and society at large. Sustainable development, and in particular the reduction of carbon footprint and biodiversity loss, is part of our commitments for a sustainable and inclusive future.