2023 Integrated Annual Report

Introduction

Leveraging our leadership in data & AI, we assist clients in harnessing generative AI effectively and ethically, ensuring they gain a competitive edge. This involves guiding C-suite executives through the strategic deployment of generative AI, identifying and prioritizing use cases that align with their business objectives, and developing and deploying large-scale bespoke solutions tailored to their specific requirements.

In 2023, we announced a €2 billion investment over the next three years and the fruit of this investment is already tangible. We are expanding our data & AI teams, upskilling our people through internal training programs and leveraging cutting-edge platforms for thorough skill development while delivering proof of concepts, comprehensive strategies and hundreds of projects to our clients.

Once again our Generative AI Lab is spearheading progress. It is dedicated to exploring, testing, and conducting R&D projects focused on confidentiality, privacy, and multimodal models to pave the way for new offerings within the Group. Additionally, the Lab cultivates external thought leadership in the field of generative AI. Thanks to their global AI expertise and experience across various sectors, the Lab is assessing the potential of value creation versus risks related to real-world applications.

GENERATIVE AI AT SCALE ACROSS INDUSTRIES

According to our recent research, 20% of executives foresee a significant industry impact, notwithstanding the challenges of integration and the imperative of ethical considerations. These business leaders are keen to progress beyond initial pilot phases. They are planning to deploy custom generative AI solutions at scale within the next few months to gain tangible business results.

The cornerstones of our strategy are our indepth industry knowledge and robust data & AI capabilities, bolstered by the use of Capgemini’s AI platform RAISE (Reliable AI Solution Engineering) to streamline the rollout of bespoke gen AI solutions at a large scale. This platform enables clients to experiment with different technologies and make the right choices at the beginning of projects, to put in place guardrails, benefit from a generative AI lifecycle management solution, and customize models with enterprise data at a controlled cost.

Empowering creativity through innovation: these images illustrate our partnership with Pastry Chef Dinara Kasko, demonstrating the transformative power of generative AI in the realm of design and artistry. By leveraging advanced gen AI technology, Kasko transcends traditional pastry design.