2023 Integrated Annual Report

Introduction

SHAPING SUSTAINABLE AND RESILIENT SUPPLY CHAINS

Supply chain orchestration aims to create a seamless, efficient supply chain through advanced technologies and innovative processes, focusing on improving cost, quality, customer satisfaction, and sustainability. Key technologies include ERP (Enterprise Resource Planning) systems for core process integration, transportation orchestration for logistics visibility and risk management, advanced analytics and AI for predictive analysis and real-time decisions, and IoT for in-depth data collection across the supply chain. However, before a fully optimized supply chain can be achieved, there are challenges to overcome like ensuring resilience, overcoming operational hurdles, and securing ROI from digital investments. A strategic approach with a data-centric IT architecture, harmonized processes, effective governance, and cross-departmental collaboration is essential.

#1 WE ARE PROUD TO HAVE BEEN RANKED NUMBER ONE IN THE WORLD for the quality of our research by independent analysts for six consecutive times, an industry first. Tens of thousands of executives have already benefited from our research.

FIND OUT MORE: OUR PUBLICATIONS

Conversations for tomorrow is Capgemini’s flagship publication targeted at a global audience. It showcases diverse perspectives from best-in-class global brands, leading public figures, academics, and influencers on a chosen theme, such as climate tech as seen here.

Generative AI and the evolving role of marketing: A CMO’S playbook - This edition delves into the unprecedented growth and the myriad opportunities that generative AI brings to the field of marketing.

The eco-digital era™ - The dual transition to a sustainable and digital economy.

Sustainable product design - Sustainability is a cornerstone of today’s manufacturing operations, but are organizations doing enough?