2023 Integrated Annual Report

Introduction

How is Capgemini leveraging its industry knowledge to unlock client business potential?

J. S.: Our industry focus acts as a catalyst that brings together our partners, ecosystem, portfolio, expertise, assets and capabilities on a large scale. Among the questions most frequently asked by our clients, one stands out. How can we disrupt without being disrupted? To answer this question, we draw on what makes us unique: our cutting-edge industry knowledge, and our ability to understand both the dynamics of the sector and the unique situation of each client. Our industry focus also enables us to make the most of each innovative technology, not just at the moment, but to envision its applications to help change the game in the future. This is what we are doing with Albertsons Media Collective, for instance, where we leverage our intelligent process automation technology, underpinned by robotic process automation (RPA) and generative artificial intelligence (AI), to unlock deep learning insights for media planning and real-time creative optimizations.

How do our strategic partnerships demonstrate our commitment to support our clients’ leadership?

J. S.: Our course is clear. To help our clients be leaders, we have to be a leader. This means staying one step ahead, and anticipating both the innovations and the new expertise they require. This is what we’ve done with Siemens in our partnership around gigafactories by taking a simulation-first approach to development, connecting the digital and physical manifestations of gigafactories, developing and deploying data-driven operations and maintaining a secure platform. Increasingly, we need to promote the construction and operation of assets and industrial platforms as part of the services we provide to our clients. This also means continuing to create industry-led ecosystems, and going beyond technology partnerships to set up commercial partnerships for the development of specific solutions. As an example, in 2021 we joined the Edge for Smart Secondary Substations (E4S) Alliance and we’re continuing to contribute to it in order to shape a standard, flexible, manageable and interoperable platform for next generation smart grids. The key to our success is attracting the best experts, people who are passionate about the industry. Our attractiveness can be attributed to our industry knowledge.

We now need to go even further - in 2023 we launched major training and certification programs. In the coming years, will continue to hone our skills and our talents to nurture this unique leadership.