2023 Integrated Annual Report

The need for a dual transition to a digital and sustainable economy has changed the game across industries. To turn these challenges into business opportunities, we mobilize our industry expertise and our mastery of new technological levers, with AI at the forefront, to create value and maximize impact for our clients. Our successes in aerospace and defense around improving the lifespan of aircraft parts, and in the fintech and insurance sectors - particularly in building bolt-on digital businesses beyond our clients’ core products in pet insurance or unsecured lending - attest to our ability to bring about this disruption. Jérôme Siméon, Global Industries Head at Capgemini, answers three big questions.

What are the major market forces driving industry transformation today?

JÉRÔME SIMÉON: Sustainability, digitalization, and new technologies. Our clients are facing major, rapid and concurrent changes that are disrupting both their ecosystem and their value chain, the way they design their products and business models, and even the customer experience. Of course, there are differences from one sector to another, but they all have one thing in common. Everywhere there is a strategic need to devise new business models, create value and identify new sources of growth. To do this, they need to structure partnerships and ensure they have the necessary long-term capabilities. Capgemini is the partner of choice: we enable them to achieve tangible results and create a competitive advantage in the areas that generate the most value for them. We do this through integrating sustainability right from the design stage, leveraging our scale and solid technological expertise and digital innovation capacities, to proactively delivering end-to-end global industry-specific solutions.