2023 Integrated Annual Report

Introduction

OUR PURPOSE

For us, technology promises progress. We are committed to being a benchmark in terms of our contribution to society, for both our own and our clients’ activities, by promoting sustainability, diversity, equal opportunities and digital inclusion. Our values underpin not only our belief that digital transformation should benefit all of humanity, but also the ethical behaviors that help us achieve our purpose:

“UNLEASHING HUMAN ENERGY THROUGH TECHNOLOGY FOR AN INCLUSIVE AND SUSTAINABLE FUTURE.”

OUR SEVEN VALUES

Freedom, Trust, Team Spirit, Honesty, Boldness, Modesty and Fun - our values express our character, our spirit. While our Group continues to evolve, our values remain constant, helping us to never lose sight of who we are. Profoundly entrepreneurial, we always encourage individual initiatives - within the discipline of perfect alignment with our values.

OUR ETHICAL CULTURE

At Capgemini, our ethical culture guides the behavior of each of us, encouraging us to adopt an ethical approach in all that we do - and that includes questioning and reflecting on our actions and decisions. Our ethical culture uses dialog to determine what “doing the right thing” means in our business, make sure we align with our values, and find the most ethical way forward.

  • Our Code of Business Ethics sets expectations of how we should act in different situations, promotes an ethical mindset in our everyday operations, and inspires and guides us to act in line with our values.
  • Safeguarding and championing human rights is deeply ingrained in our culture. Our Human Rights policy firmly expresses our commitment to respecting and upholding human rights and provides a clear framework for doing so.
  • Our Code of Ethics for AI guides us on how to embed ethical thinking and behaviors into our AI-related work.
  • Ethics@Capgemini annual training and internal Pulse survey feedback help us listen to our employees and drive continuous improvement.
  • Our SpeakUp helpline, available 24/7 online and by phone, enables staff and external stakeholders to report ethical concerns or seek advice, without fear of reprisals. Conflicts of interest can happen to anyone, but they must be declared.
  • Our Conflict-of-Interest policy helps identify actual, potential, and perceived conflicts of interest, while our web-based tool Declare enables conflict-of-interest situations to be declared and managed.

ONE OF THE WORLD’S MOST ETHICAL COMPANIES

We nurture our ethical culture year on year, regularly asking for employee feedback and constantly striving to improve our approach. This has helped us achieve a ranking among the most trusted and respected companies, and we are proud to have been recognized as one of the World’s Most Ethical Companies® by the Ethisphere® Institute for the 12th year in a row.