Welcome
to Capgemini’s first
Integrated Report

This year, for the first time, we release digitally and in print, an Integrated Report aligned with the ‹IR› Framework as published by the International Integrated Reporting Council.

It is a key communication intended for all our stakeholders to explain who we are at Capgemini: a technology-enabled business transformation company serving global clients and a leading responsible company, using our expertise for positive impact.

Confident about the future, we believe that financial and non-financial performance are both critical to creating sustainable value for all. We would be delighted to gather your comments at integratedreporting@capgemini.com

Paul Hermelin

Chairman and CEO

Hubert Giraud

People Management and Transformation

Christine Hodgson

Corporate Social Responsibility

Rosemary Stark

Sales

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Human, passionate and innovative

Our value creation model

1. We mobilize resources

Human

200,000 talented employees in 40+ countries

Industrial
  • Global delivery model
  • Resource management tool
  • Global Quality Management System
Financial
  • €1.1bn free cash flow generation
  • €238m cash invested in four digital & innovation acquisitions
  • A strong balance sheet, with a low net debt (€1.2bn)
Social and relationship

A worldwide ecosystem of diverse business and academic partners

Intellectual
  • Innovations from strategic and emerging partnerships
  • Our Collaborative Business ExperienceTM approach to working with clients

2. We create value

By drawing on our seven founding values and leveraging our entrepreneurial culture:
We consistently adapt our agile, decentralized and competitive organization for effectiveness.
We harness innovation through our Applied Innovation Exchange and our Digital Transformation Institute.
We attract the best young and experienced talent and provide aspirational development paths. We enhance and challenge their expertise through collaborative methods and knowledge.
We drive competitiveness with a seamless delivery by one team, anytime, anywhere.
We build the most relevant strategic and emerging partnerships.
img-description We are passionate about clients.

They are at the heart of our business, with long-lasting collaboration, trust and mutual respect.

3. We add value

Collaborating with and for our clients:
img-description We enable our clients to achieve innovation and competitiveness
We propose an array of services from strategy to operations.
We bring deep industry knowledge that ensures we are up to speed with the challenges our clients are facing.
We create and deliver technology-enabled business transformations that fit our client’s needs.

4. We share value

Using our experience, we aim to deliver sustainable value to all stakeholders and the communities in which we live and operate.
People
  • 52,000+ recruits, including 40% young graduates
  • 8.7m hours of training to 96%+ of employees
Business partners

More than 50% of our bookings are made alongside our partners

Society
  • €3.4m in social development initiatives
  • 15% reduction in carbon footprint per employee vs 2015
Clients
  • We serve 73% of the Forbes Global 200 public companies
  • Our top 10 clients represent 15% of revenue
  • 95% of revenue comes from existing clients
  • 4.2/5: client satisfaction level through regular assessment of our clients' expectations defined by contractual deliverables
Shareholders
  • A 23.4% share price increase
  • €438m returned to shareholders: €262m dividend, €176m share buyback
Using experts, operational excellence, innovative assets, and added-value partnerships, we provide our clients with global business and technological solutions. This creates tangible value and contributes to their sustainable performance. This also drives benefits for all our stakeholders.

(All 2017 figures)