Welcome
to Capgemini’s first
Integrated Report

This year, for the first time, we release digitally and in print, an Integrated Report aligned with the ‹IR› Framework as published by the International Integrated Reporting Council.

It is a key communication intended for all our stakeholders to explain who we are at Capgemini: a technology-enabled business transformation company serving global clients and a leading responsible company, using our expertise for positive impact.

Confident about the future, we believe that financial and non-financial performance are both critical to creating sustainable value for all. We would be delighted to gather your comments at integratedreporting@capgemini.com

Paul Hermelin

Chairman and CEO

Hubert Giraud

People Management and Transformation

Christine Hodgson

Corporate Social Responsibility

Rosemary Stark

Sales

en fr

Highlights

Key highlights of 2017

Capgemini experienced a remarkable 2017. As a Group, we celebrated our 50th anniversary and launched a stylish new brand identity. Concerning our clients, demand in digital and cloud services continued to grow, cementing our status as a leading partner of digital transformation.
A strategic partner to the world’s most demanding companies

A strategic partner to the world’s most demanding companies

By offering competitive and innovative solutions, Capgemini is becoming more and more a strategic partner to the world’s largest companies. For example, in August 2017, McDonald’s chose Capgemini as a strategic provider for the development, deployment and maintenance of its restaurant and digital technologies. The multi-year agreement will support McDonald’s customer centric strategy to evolve the restaurant experience across more than 37,000 locations worldwide. Large accounts like McDonald’s are growing at two percentage points above the Group average, demonstrating our ability to develop strong and lasting client relationships.

One of the world’s most ethical companies

For the sixth year running, Capgemini has been recognized as one of the “World’s Most Ethical Companies” by the Ethisphere Institute, a global leader in defining and advancing the standards of ethical business practices. We are one of only three honorees in the consulting services industry recognized by the award, which celebrates our commitment to leading with integrity and prioritizing ethical business practices by committing to transparency, diversity, and inclusion. The world’s most ethical companies don’t just lead through integrity, either – commitment to corporate standards also has an impact on the bottom line. Research has found that those selected in the ranking outperformed the US Large Cap Index over five years by 10.72%, or what Ethisphere refers to as the “Ethics Premium”.

One of the world’s most ethical companies
ADMnext

ADMnext offers new paths to agility

More than just a way to increase efficiency and reduce costs, IT applications are critical to business success. As a result, Capgemini announced its new Application Development and Maintenance (ADMnext) offer to help its clients increase business agility in the face of automation, big data, and other disruptive technologies. ADMnext offers a comprehensive portfolio that empowers organizations to: excel by addressing the challenges around operational effectiveness; enhance the core to create a culture of continuous improvement; and foster innovation using applications as the catalyst for accelerating business initiatives and time-to-market.

Strengthened leadership in digital commerce

In early 2018, Capgemini acquired Lyons Consulting Group, an award-winning digital and global commerce service provider with deep expertise in Salesforce Commerce Cloud. The dynamic company is helping to accelerate Capgemini’s growth strategy focused on digital, notably in North America. Along with the acquisition of Itelios, a prominent European Salesforce Commerce Cloud solutions provider, these new additions enable Capgemini to meet the digital customer experience needs of its clients around the world, and position the Group as a global leader for Salesforce Commerce Cloud solutions.

Strengthened leadership in digital commerce
AIE

New York AIE flagship drives digital innovation

The Applied Innovation Exchange (AIE) continues to excel as our global platform to help clients discover relevant innovations; contextualize and experiment with them in their specific industries; and to deploy them globally. In October 2017, Capgemini opened a new AIE location in the heart of New York City’s Silicon Alley to expand its digital transformation capabilities. The new facility at 79 Fifth Avenue also houses our innovation consultancy Fahrenheit 212 to offer our clients end-to-end business and IT services under one roof. The AIE network continued its expansion in 2017 with two other openings in Singapore and Mumbai, for a total of 16 innovation locations worldwide.

+24% growth in digital and cloud services

Capgemini recorded an excellent performance in 2017, reflecting its ability to create value for its clients and capture the demand fueled by their digital transformation. The strong acceleration in digital and cloud continues to drive growth across Capgemini. Revenues in these exciting areas reached close to €5 billion in 2017 and now account for 38% of total Group revenue, representing a +24% year-on-year growth.

digital and cloud services
Living the future

Living the future since 1967

2017 marked the Group’s 50th anniversary and a time to look back at half a century of passion, entrepreneurship, and success. In 1967, Serge Kampf founded Capgemini in a two-room apartment in Grenoble, France. Since then, Capgemini has gone from startup to global leader in consulting, technology services, and digital transformation. Today, almost 200,000 team members in 40 countries serve over 6,000 clients across all sectors. By “living the future since 1967” – the Group’s 50th anniversary motto – Capgemini has been on hand to help prepare clients for major business and technological disruptions. We owe our forward-thinking ethos in large part to the extraordinary personality of our founder, whose honesty, boldness, trust, freedom, team spirit, modesty, and thirst for fun continue to live on in our Group DNA.

MoveFifty for education

Capgemini employees celebrated the Group’s 50th anniversary through MoveFifty, a global movement to raise money for education-focused charitable organizations. Over the course of five months, employees covered over 415,000 kilometers by walking, running, biking, or swimming to support a donation to be shared among three charities – Ciudad Quetzal (Guatemala), Enlight (India), and Cap Sur Le Code (France). Their combined distance was equivalent to circumnavigating the globe over 10 times! The excitement was palpable. Motivated team members spread the word on social media using the 50th anniversary hashtag #Capgemini50, resulting in close to 300,000 total social engagements across Facebook, Twitter, Instagram, and Yammer.

MoveFifity for education

Rewarding early-stage startups with InnovatorsRace50

A special edition InnovatorsRace50 was held in 2017 to celebrate the 50th anniversary of Capgemini’s founding as a startup in its own right. The competition gave startups from across the globe a platform to pitch their ideas and accelerate their business by engaging with a panel of industry and technology experts. Over 1,000 early-stage startups applied across five different award categories. Following a rigorous selection process, 10 finalists were invited to pitch their ground-breaking products to a select jury at the Viva Technology conference held in Paris in June 2017. Five winners were awarded the “Serge Kampf Entrepreneurship and Innovation Award,” with each receiving $50,000 in equity-free funding, as well as the chance to access industry experts and join the Capgemini partner network. Congratulations!

Capgemini, global partner of Rugby Sevens

This new multi-year partnership is a continuation of Capgemini’s long-term support for the sport of Rugby over the last 25 years, reflecting the Group’s strong heritage and international presence. An Olympic discipline since 2016, this international competition includes 10 men’s tournaments and five women’s tournaments each year. As an Innovation Partner, Capgemini will put its expertise and passion for technology at the service of Rugby Sevens and its fans. Spectators will have greater access to deeper insights into the game and its players, including data and infographics to augment the tournament experience in stadiums, on television and social media. In this way, a like minded partner, Capgemini will help World Rugby to grow Rugby Sevens’ global footprint.

Capgemini, global partner of Rugby Sevens
New brand Id

Forward-looking with a new brand identity

To celebrate and build on its 50-year heritage, Capgemini unveiled a new brand identity. It reflects the unique character and strengths of the Group: dynamism, precision, and people. A handwritten script inspired by Group Founder Serge Kampf is now our unique and human company signature, encapsulating the belief that technology is nothing without the people behind it. Traditionally the highest value in a card game, the ace of spades is redesigned for greater fluidity and dynamism. It reflects the Group’s ability to adapt in a constantly changing technological environment. Brand Finance, a leading independent brand valuation consulting firm, estimated that in 2017 Capgemini’s brand increased in value by 10%.