Welcome
to Capgemini’s first
Integrated Report

This year, for the first time, we release digitally and in print, an Integrated Report aligned with the ‹IR› Framework as published by the International Integrated Reporting Council.

It is a key communication intended for all our stakeholders to explain who we are at Capgemini: a technology-enabled business transformation company serving global clients and a leading responsible company, using our expertise for positive impact.

Confident about the future, we believe that financial and non-financial performance are both critical to creating sustainable value for all. We would be delighted to gather your comments at integratedreporting@capgemini.com

Paul Hermelin

Chairman and CEO

Hubert Giraud

People Management and Transformation

Christine Hodgson

Corporate Social Responsibility

Rosemary Stark

Sales

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Key topics - Uncompromising on ethics and compliance

Being true to our ethics and values

“I believe that today’s world, losing its bearings, shaken by repeated scandals, distrusting companies and their management, has a greater need than ever before for ethics and for the respect of a few core values. It is therefore up to us to stick to our values and to our principles.”

Serge Kampf

Capgemini Founder

Global trends

10.7 %

better performance by the World’s Most Ethical Companies (as classified by Ethisphere) compared to average companies in the US large-cap sector, over five years.

86%

of millennials consider it a priority to work for a business that conducts itself ethically and responsibly (according to a Bentley University study).

Capgemini’s value proposition

Capgemini’s values, a source of agility and differentiation in a digital world

 

Increasing focus by the media, governments, and stakeholders means no one can afford to compromise their ethics and values.

 

Trust is as the heart of a successful company

Globalization, shorter economic cycles, and the surge of cyber criminality and fraud have amplified the importance of ethics and values. Reputations are now based not only on how companies deliver their products and services, but also on how they value relationships with stakeholders. A reputation takes years to build, but it can be lost overnight following an ethical lapse.

In a people-based industry like ours, trust is at the heart of a company’s offer, whether for its own customers or for their customers. Moreover, particularly for the young talent we attract, the line that separates their personal and professional lives can be very thin, which drives a need to talk openly about all ethical issues.

Our values-based culture

Capgemini’s founder, Serge Kampf, believed that sound ethics and integrity are the foundation of a profitable and sustainable business. Since the creation of the Group in 1967, ethics and our seven core values have been at the heart of Capgemini’s corporate culture and all of our business dealings. They are: honesty, boldness, trust, freedom, fun, modesty, and team spirit. 

The longstanding commitment to our values has shaped the Group’s reputation in the market and is a major contributor to our business performance. In addition to complying with our principles and rules, our values-based culture eases adequate decision making, and creates agile behaviors well fitted to unanticipated events that arise in complex situations. It relies on the ability of our team members to do the right thing. This ethical framework now connects 200,000 team members in more than 40 countries.

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Like a muscle, ethics must be exercised regularly. The more you use them, the stronger they become.

through a digital dynamic

Strengthening our advantages

Since 2010, we have structured a formal Ethics & Compliance program to strengthen our competitive advantage further. It aims to create awareness among employees, enabling them to make better decisions based on honesty and integrity, with two levers:

  • Our Code of Business Ethics helps all team members understand how to behave and act in the right way, so no one is left with doubt or unanswered questions.
  • And our Group Compliance program is focused on ensuring that appropriate levels of control are put in place (e.g. the Anti-corruption policy or the Competition Laws policy), so that external and internal rules are adhered to.

Through a digital dynamic

Our approach is highly dynamic and digitally based, with training videos that present ethical business cases, plus an Ethics Week, an annual Ethical Culture Survey, and an ethics helpline called SpeakUp, available to everyone for guidance and to report concerns.